Privacy Policy

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Effective Date: 2024-11-17

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Teslonic UK ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.teslonic.co.uk (the "Site") or use our services. This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

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1. Information We Collect

We may collect the following types of information:

• Personal Data: This includes information that can be used to identify you, such as:

  • Your name

  • Your email address

  • Your postal address

  • Your phone number

  • Your payment information

  • Your IP address

• Non-Personal Data: This includes information that cannot be used to identify you, such as:

  • Browser type

  • Operating system

  • Device information

  • Website usage data

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2. How We Collect Information

We collect information in the following ways:

• Information You Provide: When you create an account, place an order, subscribe to our newsletter, contact customer support, or otherwise interact with the Site.

• Automatically Collected Information: Through cookies and similar technologies when you visit the Site. This includes your IP address, browser type, operating system, and website usage data.

• Third-Party Sources: We may receive information about you from third parties, such as payment processors and marketing partners.

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3. How We Use Your Information

We use your information for the following purposes:

• To process your orders and provide customer support.

• To improve the Site and our services.

• To send you marketing communications (with your consent).

• To comply with legal obligations.

• To protect our rights and interests.

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4. Legal Basis for Processing

Our legal basis for processing your personal data depends on the specific purpose:

• Contractual Necessity: To fulfill our contractual obligations to you, such as processing your orders.

• Legitimate Interests: To pursue our legitimate business interests, such as improving the Site and preventing fraud.

• Legal Compliance: To comply with applicable laws and regulations.

• Consent: For marketing communications and other purposes where we require your consent.

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5. Data Storage and Security

We store your personal data securely on our servers and take appropriate measures to protect it from unauthorized access, use, or disclosure.

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6. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing activity. This helps us to improve the Site and provide you with a better user experience. You can manage your cookie preferences through your browser settings.

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7. Third-Party Services

We may share your information with third-party service providers who assist us with payment processing, shipping, marketing, and other essential functions. These providers are contractually obligated to protect your data.

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8. Your Data Protection Rights

Under the GDPR, you have the following rights:

• Right of Access: You can request access to your personal data.

• Right to Rectification: You can request correction of inaccurate or incomplete data.

• Right to Erasure: You can request the deletion of your personal data (under certain conditions).

• Right to Restriction of Processing: You can request restrictions on processing your data (under certain conditions).

• Right to Data Portability: You can request a copy of your data in a portable format.

• Right to Object: You can object to the processing of your data (under certain conditions).

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9. Contact Us

If you have any questions about this Privacy Policy or your data protection rights, please get in touch with us at:

Teslonic UK 

Duncalf Road 

Tunbridge Wells

Kent 

UK TN2 5FT

info@teslonic.co.uk

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10. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on the Site.